“Your enthusiasm and knowledge of testimonial marketing shone through from the start. You made it easy to choose you to speak with our clients to get testimonials for our anniversary brochure. The subsequent testimonials and your marketing report exceeded our highest expectations.
Your approach helps our customers to relive the whole experience of dealing with us. Their testimonials go deeper, are more personal and connect with prospects better than I imagined. Their words describe our service better than we ever could and are far more believable to prospects.
We have saved considerable time and achieved superb results that provide proof of our service across a range of customers. Even this is due to your help in selected the right customers to approach for testimonials. It goes without saying that we will pass on your details to our network.
Des Mann, Sales Manager
Clarity Copiers (Glamorgan)
“Long ago I learned not to believe my own marketing hype. I also know close connections tend to tell me what I want to hear not what I need to be told. So I engaged you to get to the nub of what clients think about what they value from my services.
You highlighted what I thought were minor elements of my service that clients rate highly. Positive reinforcement of other aspects has removed any inner doubts and confirmed I am definitely on the right track with my customised approach.
Clients testimonials sell my business better than my words alone. They detail the wider benefits clients gained from my involvement, which increases the value I’m able to deliver. Great for my self-esteem, better still for attracting new clients.”
Steve Jones, Kilfrew Consult
“I had my own thoughts why clients choose to work with me and the value they derive from my services. Now I know, exactly. Your testimonial marketing programme has removed doubts, filled knowledge gaps and provided valuable new insights.
Your conversations with my clients enabled them to relive the results I helped them achieve and express this through their testimonials. Your additional feedback and insight shows me how to enhance my service and marketing to attract more business, supported by the words of happy clients to showcase the results I deliver.
It took a great deal of trust for me to place my clients in the hands of a third party. Through a number of conversations, chance hellos and meetings, you more than earned the trust to engage with my senior executive clients. I knew your business background would ease conversations with them. Your feedback shows you are a good listener. Your calm, empathetic approach gently teasing out more information than I anticipated.
My latest client testimonials and your actionable service and marketing insights are beyond my expectations. I know that other businesses would benefit from your service.”
Robert I Chapman, Director, RC2
Commercial Property & Regeneration Consultancy
“It was obvious to me that everyone on the day had had an amazing time and capturing the tweets reflected that but Ian’s focused testimonials and feedback revealed a much greater level of detail about how the attendees valued the day. This information will be crucial for developing future events as well as sharpening the marketing and securing increased sponsorship.”
Joel Hughes, Founder
Port80 Events & Web Strategist
“Client testimonials had been on my ‘to do’ list for far too long, yet I knew they would help me secure more business. I had been putting it off as I was concerned that asking for testimonials may either compromise trusting relationships or receive hazy responses from willing clients who are unsure how to best express their thoughts.
It was only when you phoned me for a testimonial on behalf of one of my suppliers that I thought of outsourcing as an option. During our conversation, you asked some great, yet friendly questions which allowed me to describe the real value I had derived in a way I would never have done if left to my own devices. Possibly my biggest surprise was the genuine warmth I subsequently felt towards my supplier having relived the value I had derived from working with them.
Whilst my clients benefited from working with me, I can honestly say I had no idea of the depth of value both I and my business brought to my clients until you interviewed them for testimonials. The whole process has given me such a boost, brought my clients closer to me and produced really genuine testimonials for my future marketing. And, for someone in the referral marketing business, the whole process been very productive for all concerned!
I will whole-heartedly recommend you to business associates who want to enhance their reputations and, as you know, I have already have done so.”
Guy Griffiths, Executive Director
BNI South Wales